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Borang Maklum Balas

CIO

Policy, Standards and Quality Management Section

OBJECTIVE OF SECTION

  • Planning and coordinating the preparation, amendment/updating of policies, legislation, regulations, guidelines, and Malaysian Standards related to record management towards enhancing, standardizing, improving efficiency, and transparency in governance and government service delivery systems.
  • Coordinating the preparation, amendment/updating of policies, legislation, regulations, guidelines, and Malaysian Standards towards consolidating the implementation of international best practices related to archive administration.
  • Planning and coordinating various programs/activities for the renewal and modernization of public administration such as Quality Management System, Key Performance Indicators (KPIs), and others towards achieving departmental goals and quality services collectively.

FUNCTION OF SECTION

  1. Planning and managing the preparation, updating, amendment, documentation, and dissemination of policies, acts, regulations, circulars, memoranda, directives, procedures, and standards related to record management and archive administration that are used and enforced at the National Archives of Malaysia and public offices.
  2. Conducting secretariat work for the implementation of the Quality Management System, MS ISO 9001 at the National Archives of Malaysia.
  3. Conducting secretariat work for the meetings of the National Archives Advisory Board of Malaysia and the appointment of members of the National Archives Advisory Board of Malaysia in accordance with the National Archives Act 2003 [Act 629].
  4. Coordinating inquiries of the Malaysian Parliament and preparing Cabinet Papers/Ministerial Notes.
  5. Planning, coordinating, analyzing, and preparing reports/data on the achievement of Key Performance Indicators (KPIs), Departmental Customer Charters, and departmental programs/activities to be reported to stakeholders.
  6. Coordinating and managing the following tasks:
    • Adopting international standards related to record management and archive administration as Malaysian Standards.
    • Voting on various drafts of international standards.
    • General review of various drafts of Malaysian Standards (MS).
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